“Diversity” is a crucial word in the workforce. Diversity doesn’t just mean racial, ethnic or cultural differences. There are also different personalities. Monroe Personnel Service, LLC & Temptime hires a wide variety of people. Even in this small office, we have a big variation of personalities and we often influence each other in ways which improves our quality of work and efficiency. Those who are fast, scattered, prone to mistakes and get a lot done find common ground with those who are slow, methodical and are less productive. We can influence one another because we know our own tendencies and we appreciate how others can pull and push us to be our best. A variety of work styles can make for a more dynamic and stabilized work flow, improving everyone’s experience including employees and clients. It maybe easier to hire and manage employees who have similar personalities but managing diverging personalities can be a very satisfying experience and produce a very rich and effective office culture. How do you manage the personalities in your office? We would like to offer the following article to maximize the potential of your office personalities.
The Secret to Successful Hiring and Retention: Embrace Diverse Personalities
by Linda Finkle (Incedo)
No two people are exactly the same. We all have our own traits, attitudes, and capabilities. You may be able to do one thing better than another person, but it doesn’t mean that you are absolutely better—we all have varying strengths and weaknesses. Everyone is unique in his own way. Given this fact, every business must understand this as they go about the process of hiring and retention of their staff.
Working with people of diverse personalities and work habits may be a challenge. A manager must be able to maximize each one’s potential in a way that one person will compliment the other, thus allowing a team to work in harmony. You can never expect everyone in your team to be exactly the same, to work in the same pace, and exhibit identical behavior. Though, you can set your expectations high in terms of work quality, you need to understand that each employee may be better in one area than another and vice versa.
Managers need to look at staff diversity in a positive way and embrace each one’s uniqueness to compliment the entire team. But this does not mean tolerating bad behavior. No. It only means accepting each one’s strengths, weaknesses, and skills and using it to everyone’s advantage. This is a very important consideration in staff hiring and retention rate.
Different Personalities of Employees and How to maximize their Potentials:
- The helper type. These are staff who are always ready with a helping hand, they enjoy the feeling of being needed and appreciated for their service. Their personality tends to bring out the best in their co-workers. Managers must be generous with kind words of affirmation to keep this type of people in helping others and performing well at work.
- The creative type. They explore their deepest passions and pour it into their work. They may seem sensitive, but they just want to be understood for what and who they are. They can stimulate other people’s creativity in projects and activities. A manager must learn to maximize their creativity and accept them for their uniqueness.
- The quiet-observer-type. They are the quiet ones who would just sit in meetings, intensely listening and paying attention to details. They are self-motivating, are often really creative, and even brilliant with their craft. Managers must learn to see through their quiet behavior and appreciate the brilliance that lies beneath. They don’t need to be forced to speak-out in a big group, just allow them to quietly learn and perform at their best. As a consequence of their shy and quiet behavior, these types of employees may also harbor negative emotions, instead of speaking to their co-workers, or yourself, to straighten out a problem. Make sure you talk to them once in a while, and encourage them to speak up about difficulties and problems they may have.
- The aggressive type. They want to be the best, and thrive on leadership and challenges. They may seem to boss people around, so managers need to look out and keep them guided without killing their enthusiasm to get things done. They can also be confrontational and exhibit a strong personality.
All these traits are gold in the hands of a good manager, but it may be destructive otherwise. During the process of hiring and retention, managers and business owners must learn to understand the personality of their employees and how they can complement each other.